How do I get the tickets that I have bought?

The Tickets are print@home tickets. They can either be printed out or shown on the mobile at the entrance.

Are food and drinks included in the ticket price?

Food and drinks must be paid separately i.e. they are not included. There are however numerous buffets and bars where delicious snacks can be bought. Otherwise you can, of course, visit one of the many restaurants in Vienna before the ball.

In which rooms can I reserve seats?

On the online booking system you can see exactly which tables and seats are still available. Please remember that a seat reservation does not include admission. Admission tickets have to be bought separately.

Will I be able to see the opening ceremony if I have not reserved a seat in the ballroom?

For standing room in the ballroom during the opening ceremony we recommend that you get there approx. 45 minutes before it is due to begin as the ballroom is always very full. In addition there are monitors in several rooms of the Hofburg that televise the opening.

Which rooms have music?

There is music in the ballroom, the Ceremony hall, the small Redouten room, Knights' room, Metternich room, Maria Theresa Apartment II, Radetzky Apartent II and in the Forum (lounge). You will find our evening programme here.

Is there a specific dress code for the ball?

Please note that there is a strict dress code for this traditional ball. Floor length evening dress, tails with awards, black dinner jacket or dress uniform. If you do not comply with this dress code you will not be admitted. In this case the ticket price will not be refunded.

Can I take private photos?

Of course you can take private pictures of the ball. There will also be professional photographers' present. A selection of the photos can be seen at the ball and a few days later on our website.
By purchasing the ticket, the ball visitor expressly agrees to the publication of the recordings made at the ball.

Are all of the entrances barrier-free?

Yes. All of the main event rooms can be reached with the lift or ramp.

Is smoking allowed at the ball?

There is no-smoking according to the valid tobacco law. There is strictly no-smoking on the premises of the Hofburg. There is a smoking area outside to the right of the main entrance. We ask all ball guests to comply with the no-smoking policy and to follow the instructions of the security staff. This also applies to e-cigarettes. You can find more informations in the house regulations of the Hofburg.

Where is the entrance to the ball?

The Admission to the Vienna Medical Doctors' Ball is via the main entrance of the Hofburg on Heldenplatz.

If I can´t go to the Vienna Medical Doctors' Ball at all, will the tickets will be refundet?

No, tickets are not refundable. The only expection would be, if the organizer cancels the event. 

What can I do if my dress tears?

We have set up a small sewing room on the ball for such emergencies.

What can I do if my hair or make-up needs a touch-up?

The beauty loung of the Make-up School in the "Entreezimmer" is ready to freshen up you make-up or your hairstyle.